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UK Pharmacy Support When You Need It

From onboarding to daily dispensing questions, our UK pharmacy specialists are here to help your team get the most from PMR OZONEAI.

How to Reach Our Team

Office

38 Bridge Street, Bolton

BL1 2EP, United Kingdom

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FAQ

Pharmacy PMR Questions Answered

Common questions about PMR OZONEAI, NHS EPS, AI clinical checks, compliance, and onboarding for UK pharmacies.

What is a PMR system for UK pharmacies?

A PMR (Patient Medication Record) system is software used by pharmacies to manage prescriptions, patient data, dispensing workflows, and NHS claims. PMR OZONEAI is a cloud-based PMR with AI clinical checks and EPS integration built for UK community pharmacies.

Does PMR OZONEAI support NHS EPS prescriptions?

Yes. PMR OZONEAI supports NHS Electronic Prescription Service (EPS) workflows. Pharmacies can receive, process, and dispense digital prescriptions end to end with paperless dispensing and audit-ready records.

How do AI clinical checks work in dispensing?

PMR OZONEAI runs a 40-point AI clinical check before every dispense, validating dosage, drug interactions, contraindications, and patient safety factors to help reduce near misses and dispensing errors.

Is PMR OZONEAI DSPT and GDPR compliant?

PMR OZONEAI is built for UK pharmacy compliance, including GDPR-ready data handling and NHS DSPT alignment. The platform is ISO 27001 certified with SLA-backed cloud infrastructure.

Can I manage multiple pharmacy branches from one PMR?

Yes. The Enterprise plan includes multi-branch management, centralised stock control, and unified reporting so pharmacy groups can operate every site from a single login.

How long does PMR migration take?

Most pharmacies go live within two days with guided onboarding from our UK pharmacy specialists. Migration is designed to minimise disruption to daily dispensing and patient service.

Does PMR OZONEAI include NMS, MUR and CPCS claim submission?

Yes. The NHS Services Platform lets you record and claim NMS, MUR, CPCS, and flu vaccination services directly from your PMR without double entry or lost revenue.

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